Workforce Management


by Accruent is used all over the world to optimize the management of field staff and has got a high integration capacity. vxField supports and optimizes the disposition of mobile service units for operational tasks maintenance, fault clearance, meter management and similar tasks.

Being an integrated, mobile workforce management system, vxField excels in the following areas:

  • Optimization of schedule control and disposition
  • Efficient integration with enterprise IT-systems such as ERP, CRM etc.
  • Integrated workflow engine
  • Simple, web-based portal technology
  • Mobile computing platform



Clear planning,
assignment and tracking
of work orders

Advantages for the management

vxField Service Intelligence can evaluate the available data according to several criteria such as:

  • commercial aspects,
  • service,
  • performance indicators,
  • cost-per-product

These key performance indicators (KPI) can be defined and displayed separately as well as in protocols and reports. A user-defined output of graphs and diagrams is possible as well.

Advantages for dispatchers

  • simple determination of available staff
  • of their current position
  • of the available equipment

Advantages for field staff

  • Quick determination of the position of operating material, the availability of tools, spare parts and information
  • Efficient route planning
  • Straightforward submission of change requests


Smart Metering System – vxField is our key-system for a successful rollout

Gerald OBERNOSTERER KNG-Kärnten Netz GmbH