Very many service tasks of an infrastructure company are carried out in the field: The daily handling of arising contracts in pipeline construction and in the maintenance, the correction of incidents or implementation of meter montages mean considerable effort for the affected companies. Workforce management systems support the operational planning and scheduling of field service personnel with the aim, employ properly qualified staff with proper materials and equipment at the right time at the right place.
Based on Field Force Automation (FFA) we implement workforce management solutions and integrate them accordingly in the IT environment of your company. You obtain:
You will increase your company's profitability and increase customer satisfaction and servicequality due to faster completion of customer requests.